Welcome to Windows Key Mart!
At Windows Key Mart, we are committed to ensuring customer satisfaction while maintaining the integrity of our digital products. Please read our Refund and Exchange Policy carefully before making a purchase.
Refund and Exchange Policy
a. Digital Key Guarantee
We stand by the quality and authenticity of every digital product we sell. If you receive a Windows key that is invalid or does not activate as intended, we will first offer a replacement key at no additional cost.
b. 100% Refund Assurance
We offers full refund guaranteed in 7 Days, if a replacement key also fails to function properly, you are entitled to a full refund. Refunds are only processed in cases where the digital key is confirmed to be non-functional.
c. No Refunds for Working Keys
Once a key has been successfully activated, it is considered delivered and functional. In such cases, refunds or returns will not be issued.
d. Incorrect Purchases
If you mistakenly purchase the wrong product (e.g., wrong version of Windows), we are unable to offer a refund. However, we will gladly assist you in exchanging it for the correct item, subject to availability and conditions.
Delivery Policy
a. Instant Email Delivery
All keys are delivered instantly to your registered email address upon successful payment. Delivery typically occurs within 10–60 seconds of your purchase.
b. Email Delivery Issues
Didn’t receive your key? Please check your spam/junk folder. If it’s still missing, reach out to our support team via live chat or email—we’re here to help and can resend your key if needed.
c. Account Creation
For long-term access and easy tracking of your purchases, we encourage customers to create an account using the same email address used during checkout. Your purchased keys will be stored in your account dashboard
d. Security Checks
In certain cases, we may delay key delivery while we perform payment verification or fraud prevention checks. These are temporary measures designed to protect our customers and platform.
Product Authenticity
a. Genuine Microsoft Keys
We only sell authentic, legitimate Windows keys sourced through trusted distribution channels. Each key is guaranteed to work as described.
b. Single Use Activation
Our keys are valid for one-time activation only unless explicitly stated otherwise. Once a key is used on a device, it cannot be transferred or reused on another machine.
Customer Responsibilities
a. Single Use Activation
It is the customer’s responsibility to provide a correct and active email address to ensure proper delivery. Incorrect information may result in delivery failure.
b. Unauthorized Use
The purchase of keys for resale or unauthorized distribution is strictly prohibited. Violations may result in order cancellation or legal action.
c. Account Security
Customers are responsible for maintaining the security and confidentiality of their login credentials and all activities performed under their account.
Limitations of Liability
a. Limited Scope
Our liability is strictly limited to the purchase price of the digital product. We do not accept responsibility for losses, damages, or complications arising from the use or misuse of the product.
b. Limited Support
We provide assistance with activation-related issues. However, we do not offer in-depth technical support for operating system installations or troubleshooting.
Changes to This Policy
Windows Key Mart reserves the right to update or modify this policy at any time. All changes will be posted on this page, and your continued use of our services implies agreement to the revised terms.
Need Help?
If you have any questions or encounter any issues, please contact our support team at:
📧 Email: admin@windowskeymart.com
💬 Live Chat: Available on our website https://windowskeymart.com